Returns & Exchanges
At Emilia Wickstead, we want you to be completely satisfied with your purchase; therefore, we offer a 14-day return window for all full-priced items provided they are in their original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to return and receive your authorization.
- 2.Prepare the Package
Carefully place the items in their original designer packaging and shipping box, ensuring all garment tags and protective seals remain intact.
- 3.Attach the Label
Securely affix the pre-paid DHL return shipping label provided with your original order to the outside of the box, removing any old labels.
- 4.Ship and Track
Drop off your package at a local DHL service point or schedule a complimentary collection through the DHL website using your waybill number.